Home Safety Hotline

Monday

Read all of the mail in your mailbox, then watch the Television Commercial video. Now start the Home Safety Hotline application and clock in. After hearing from Carol, read through the available entries. There are 5 other calls during this day:

• Caller 1: John
  Problem: Specks of dirt in the kitchen that look like coffee
  Correct Answer: Cockroaches
  
  
• Caller 2: Grace
  Problem: Annoying squeaking sound coming from attic
  Correct Answer: Mice
  
  
• Caller 3: Hank
  Problem: Huge piles of brown dirt in the garden
  Correct Answer: Mole
  
  
• Caller 4: Twig Sigmund
  No response required
  
  
• Caller 5: Tim
  Problem: Tall grass, sick child and a headache
  Correct Answer: Ticks

There is an achievement for clocking out Monday.

Tuesday

Read all of the mail in your mailbox, then start the Home Safety Hotline application and clock in. After hearing from Carol, read through the new available entries. There are 6 other calls during this day:

• Caller 1: Mike
  Problem: Sneezing, asking about preventing pollen coming in the house
  Correct Answer: Black Mold
  
  
• Caller 2: Hunnigan
  Problem: Noise from living room, ends up spotless
  Correct Answer: Common Hobb
  
  
• Caller 3: Buzz Goober
  No response required
  
  
• Caller 4: Michelle
  Problem: Crawling noise in the walls, teeth marks on bed posts
  Correct Answer: Mice
  
  
• Caller 5: Fred
  Problem: Scratching noises, no visible damage or droppings
  Correct Answer: Carpenter Ants
  
  
• Caller 6: Dan
  Problem: Breaking in at night and going through papers.
  Correct Answer: Desk Hobb

There is an achievement for clocking out Tuesday.

Wednesday

Read all of the mail in your mailbox Job Perks, then watch the Broadcast video. Start the Home Safety Hotline application and clock in. After hearing from Carol, read through the new available entries. There are 7 other calls during this day:

• Caller 1: David
  Problem: Something lurking in the basement just out of sight
  Correct Answer: Stair Slug
  
  
• Caller 2: Peter
  Problem: Weird noises and smells from bathroom faucet.
  Correct Answer: Frozen Pipes
  
  
• Caller 3: Quaid
  Problem: Cannot remember the face of his wife
  Correct Answer: Memory Wisp
  
  
• Caller 4: Fred Pinball
  No response required
  
  
• Caller 5: Harvey
  Problem: Sheets growing nasty sharp things
  Correct Answer: Bed Teeth
  
  
• Caller 6: Wanda
  Problem: Bottom of bedroom wall has peeling paint
  Correct Answer: Termites
  
  
• Caller 7: Gary
  Problem: Noises from living room, power outages, bowl of cream didn't work (not a Common Hobb)
  Correct Answer: Boggart

There is an achievement for clocking out Wednesday.

Thursday

Read all of the mail in your mailbox, then watch the Science Mysteries video. Now start the Home Safety Hotline application and clock in. After hearing from Carol, read through the new available entries. There are 10 other calls during this day:

• Caller 1: Ash
  Problem: Stomach aches, eats home grown vegetables
  Correct Answer: False Beet
  
  
• Caller 2: Felicia
  Problem: Shadow and heavy breathing at night outside the window
  Correct Answer: Night Gnome
  
  
• Caller 3: Belinda
  Problem: Banging noises from ceiling, poor air quality
  Correct Answer: Attic Gnome
  
  
• Caller 4: May
  Problem: Son heard buzzing sound and has gone missing
  Correct Answer: False Artifact
  
  
• Caller 5: Leo
  Problem: Large cracks in basement wall, half-eaten cheese
  Correct Answer: Fracture Hobb
  
  
• Caller 6: Gub Rubber
  No response required
  
  
• Caller 7: Phil
  Problem: Headaches and pink eyes
  Correct Answer: Fae Flu
  
  
• Caller 8: Kyle
  Problem: Big holes, wooden splinters and missing dog
  Correct Answer: Unicorn Fungi
  
  
• Caller 9: Jackie
  Problem: Soil and plants in living room after travel
  Correct Answer: Travel Gnome
  
  
• Caller 10: Larry
  Problem: Bad smell and lot of water in basement
  Correct Answer: Cellar Grotto

There is an achievement for clocking out Thursday.

Friday

Read all of the mail in your mailbox, then start the Home Safety Hotline application and clock in. After hearing from Carol, read through the new available entries. There are 12 other calls during this day:

• Caller 1: Patrice
  Problem: Son missing, tree wearing clothes and leaking black liquid
  Correct Answer: Sprig Tree
  
  
• Caller 2: Robert
  Problem: Clattering noises from kitchen, left spotless
  Correct Answer: Common Hobb
  
  
• Caller 3: Pamela
  Problem: Singing from greenhouse
  Correct Answer: False Flower
  
  
• Caller 4: Flipper
  No response required
  
  
• Caller 5: Carol
  No response required
  
  
• Caller 6: Andy
  Problem: Something flew in the window, now burning smell
  Correct Answer: Lamp Sprite
  
  
• Caller 7: Albert
  Problem: Tendrils grabbed daughter
  Correct Answer: Floor Roots
  
  
• Caller 8: Helen
  Problem: Cannot recognize her own face any more
  Correct Answer: Mirror Nymph
  
  
• Caller 9: Ramona
  Problem: Dangerous rubbish on living room carpet
  Correct Answer: The Horde
  
  
• Caller 10: Maple
  Problem: Bright lights outside windows at night
  Correct Answer: Night Wisp
  
  
• Caller 11: Patty
  Problem: Found a door and wants to go through it
  Correct Answer: Portal
  
  
• Caller 12: Jules
  Problem: Something with tendrils in the bathroom
  Correct Answer: Soap Sprite

There is an achievement for clocking out Friday.

Saturday

Read all of the mail in your mailbox, then watch the Thunder Peak video. Now start the Home Safety Hotline application and clock in. After hearing from Carol, read through the new available entries. There are 14 other calls during this day:

• Caller 1: Brittany
  Problem: Flapping noise from cellar, broken wine bottles
  Correct Answer: Wine Sprite
  
  
• Caller 2: Ruth
  Problem: Smell and something leaking from desk
  Correct Answer: Wood Secretions
  
  
• Caller 3: Howard
  Problem: Something watching him from the trees outside
  Correct Answer: Spriggan
  
  
• Caller 4: Jay
  Problem: Leaves growing around the house, feels good
  Correct Answer: Autumn Vines
  
  
• Caller 5: Jill
  Problem: Confused, family not her family
  Correct Answer: Neighbor's Doorway
  
  
• Caller 6: Claire
  Problem: Smell of rotten eggs from large pile on dining table
  Correct Answer: Fae Feast
  
  
• Caller 7: Paul
  Problem: Kids can't sleep at night, itching and nightmares
  Correct Answer: Bed Bugs
  
  
• Caller 8: Charles
  Problem: Heater not working, child crying with sore teeth
  Correct Answer: Leprechaun
  
  
• Caller 9: Edward
  Problem: Wife's clothes missing, strange noise from outside
  Correct Answer: Troll
  
  
• Caller 10: Sheila
  Problem: Buzzing sound from cupboard, loose tea leaves
  Correct Answer: Tea Sprite
  
  
• Caller 11: Christie
  Problem: Shortness of breath while sleeping
  Correct Answer: Bed Hag
  
  
• Caller 12: Carla
  Problem: Weird tuneful sound coming from the walls
  Correct Answer: Whistling Fungi
  
  
• Caller 13: Rachael
  Problem: Terrible smell upsetting her puppy
  Correct Answer: Pooka
  
  
• Caller 14: Flipper
  No response required

There is an achievement for clocking out Saturday.

Sunday

Read all of the mail in your mailbox, then look through the Entry Browser if you need a refresher, because you won't have access to it for the upcoming test. Now start the Home Safety Hotline application and clock in.

• Caller 1: Unknown
  Question: We are many. We are above. We are followers of our Queen. What are we?
  Correct Answer: Bees
  
  
• Caller 2: Unknown
  Question: I am not living, yet I clatter. I am small, I am weak. I serve my purpose, then I die. What am I?
  Correct Answer: Animation
  
  
• Caller 3: Unknown
  Question: I am the beggar, I am the encroacher of the dry. I am friend to the water of the sky. What am I?
  Correct Answer: Rain Nymph
  
  
• Caller 4: Unknown
  Question: I am the harbinger of death. I am the bringer of pestilence. I am forever the nuisance. What am I?
  Correct Answer: House Fly
  
  
• Caller 5: Unknown
  Question: I seek the domains of those who have too much. Step within, and they lose their way. What am I?
  Correct Answer: Closet Labyrinth
  
  
• Caller 6: Unknown
  Question: We are companions of the gardens. We compel those who tread to tread no longer. What are we?
  Correct Answer: Seedling
  
  
• Caller 7: Unknown
  Question: I am the dancer, I am the bringer of destruction. I consume the weak, and the reckless. I am the forsaken oil and the careless light. What am I?
  Correct Answer: House Fires
  
  
• Caller 8: Unknown
  Question: I am the seeker. I am the one who delivers. What am I?
  Correct Answer: Dorcha
  
  
• Caller 9: Carol
  No response required

You will now receive your promotion Junior Supervisor. There is an extra achievement for getting all answers correct on every day Home Safety Expert.

Junior Supervisor

There are new options available now that you have been promoted. Open the art book and read through the whole thing Behind the Screams. Now you can start the Call Training application, or reset the weekly progress to play through the game again. This time deliberately get everything wrong until you are fired Unemployed.

Seasonal Worker

Start the Seasonal Worker application, and you will be provided with a new computer desktop.

3 Days Until Christmas

Read all of the mail in your mailbox. Now start the Home Safety Hotline application and clock in. After hearing from Carol, read through the new available entries. There are 6 other calls during this day:

• Caller 1: Gerald
  Problem: Flickering lights in Christmas tree
  Correct Answer: Pine Sprites
  
  
• Caller 2: Janet
  Problem: Some huge scurrying into a cupboard
  Correct Answer: Mice
  
  
• Caller 3: Robin
  Problem: Tall mounds built around property, something wet in living room
  Correct Answer: Snow Golems
  
  
• Caller 4: Chester
  Problem: Wild man has been tracking him
  Correct Answer: Forgotten Bogart
  
  
• Caller 5: Carl
  Problem: Very weak and cannot move
  Correct Answer: Sugar Wisps
  
  
• Caller 6: Toni
  Problem: Noises from basement, scurrying and scratching, little round pellets
  Correct Answer: Mice

Clock out at the end of the day.

2 Days Until Christmas

Read all of the mail in your mailbox. Now start the Home Safety Hotline application and clock in. After hearing from Carol, read through the new available entries. There are 8 other calls during this day:

• Caller 1: Christine
  Problem: Draft coming in from windows, large family gatherings, catching colds
  Correct Answer: Elves
  
  
• Caller 2: Charlie
  Problem: Says he is dead at age 33
  Correct Answer: Time Wisps
  
  
• Caller 3: Angela
  Problem: Screaming from animal in the yard
  Correct Answer: The Mare
  
  
• Caller 4: Holly
  Problem: Feathers found on neighbors' porches
  Correct Answer: False Carolers
  
  
• Caller 5: Ronda
  Problem: Thick slime near air vents, scared pets
  Correct Answer: Lussi
  
  
• Caller 6: Kim
  Problem: Thinks there is an avalanche outside
  Correct Answer: Avalanches
  
  
• Caller 7: Sam
  Problem: Painful lump growing beneath skin after neighbor's dog sneezed on him
  Correct Answer: Red Nose
  
  
• Caller 8: Steven
  Problem: Someone broke into house to seal Santa outfit, squeaking noises
  Correct Answer: Troll

Clock out at the end of the day.

1 Day Until Christmas

Read all of the mail in your mailbox. Now start the Home Safety Hotline application and clock in. After hearing from Hudson, read through the new available entries. There are 11 other calls during this day:

• Caller 1: Whittaker
  Problem: Felt earthquake last night
  Correct Answer: The Locomotive
  
  
• Caller 2: Nick
  Problem: Someone broke into kitchen, left mess everywhere, thieves cackling
  Correct Answer: Yulemen
  
  
• Caller 3: Ray
  Problem: Something in corn flakes, ceiling, coffee and wallpaper
  Correct Answer: Yule Goat
  
  
• Caller 4: Kathy
  Problem: Everything shaking, very loud noise
  Correct Answer: Avalanches
  
  
• Caller 5: Hudson
  No response required
  
  
• Caller 6: Dorothy
  Problem: Scratched wooden floors, sap and needles littered around house
  Correct Answer: Belsnickel
  
  
• Caller 7: Laura
  Problem: Husband not himself, strange symbols and scarecrow in attic
  Correct Answer: Hans
  
  
• Caller 8: Denise
  Problem: House falling apart, neighbors renovating with large rocks
  Correct Answer: Cloch
  
  
• Caller 9: Georgia
  Problem: Someone broke in overnight and stole cake decoration
  Correct Answer: Animation
  
  
• Caller 10: Wade
  Problem: Man in trench coat and Halloween mask knocking on doors and leaving notes, cat interested
  Correct Answer: The Mouse King
  
  
• Caller 11: Porter
  Problem: Creepy dolls left for kids at night
  Correct Answer: The Gift Hag

Clock out at the end of the day.

Christmas Day

Read all of the mail in your mailbox. Now start the Home Safety Hotline application and clock in. Look through the Entry Browser if you need a refresher, because you won't have access to it for the upcoming calls. You will hear from Hudson and Carol. There are 17 other calls during this day:

• Caller 1: Debra
  Problem: Someone broke in, made noise and drank milk
  Correct Answer: Common Hobb
  
  
• Caller 2: Dale
  Problem: Northern Lights spotted in Texas
  Correct Answer: The Twilight
  
  
• Caller 3: Stella
  Problem: Rhythmic noise coming from mountain
  Correct Answer: Ogress
  
  
• Caller 4: Shepp
  Problem: Neighbor seen running around nude
  Correct Answer: Yule Cat
  
  
• Caller 5: Geoffrey
  Problem: Power going out, bad storm causing pain
  Correct Answer: The Hunt
  
  
• Caller 6: Theodore
  Problem: Thinks in an avalanche, everything shaking
  Correct Answer: Mountain Warlock
  
  
• Caller 7: Rod
  Problem: Sky looks green outside, bad feeling
  Correct Answer: The Twilight
  
  
• Caller 8: Joseph
  Problem: Someone banging on door, left an orb on the porch
  Correct Answer: The Saint
  
  
• Caller 9: Beverly
  Problem: Insane man with reindeer headpiece trying to bite people
  Correct Answer: Antler Growths
  
  
• Caller 10: Woodrow
  Problem: Very quiet apart from coughing noises from outside
  Correct Answer: Wight
  
  
• Caller 11: Dennis
  Problem: Something happened to husband, blood and straw everywhere
  Correct Answer: Perchta
  
  
• Caller 12: William
  Problem: Beautiful lights, feels empty
  Correct Answer: The Twilight
  
  
• Caller 13: Mariah
  Problem: Baby missing, someone carrying chains seen jumping out window
  Correct Answer: The Sinner
  
  
• Caller 14: Becky
  Problem: Heating keeps getting turned on in the basement
  Correct Answer: Dwarves
  
  
• Caller 15: Jana
  Problem: Lights outside, seem to be getting closer
  Correct Answer: The Twilight
  
  
• Caller 16: Hudson
  No response required
  
  
• Caller 17: Carol
  No response required